Book now

General Terms and Conditions

 Rights and obligations arising from the accommodation agreement  

Terms of business in the hotel industry

Issued by the German hotels association 'Fachgruppe Hotels und verwandte Betriebe im Deutschen Hotel- und Gaststättenverband e.V.' (DEHOGA)

If a hotel room is reserved, agreed or provided at short notice, an accommodation agreement is deemed to be in place.
Conclusion of the accommodation agreement requires the parties to the contract to fulfil the mutual obligations arising from the agreement for the entire duration of said agreement.
a) The hotelier is obliged to provide the room in accordance with the reservation.
b) The guest is obliged to pay the price for the period (duration) for which the hotel room was reserved.
If a guest fails to take up the hotel room reserved, he remains legally obliged to pay the price of the agreed hotel service regardless of reason for the cancellation. Only the business's actual savings are deducted. If the hotelier is able to pass the unused room onto another party, the guest's payment obligation is reduced by the amount of revenue achieved for period in question.
The hotelier is entitled to cash payment for all services prior to the guest's departure and as such as a legal right of lien to items which the guest has brought into the hotel.
The place of jurisdiction is the place of operation because even in the case of the room not being taken up, the services under the terms of the accommodation agreement are supplied at the place of operation.

Hotel Frankenland terms and conditions of cancellation:   

Cancellation up to and including 31 days prior to arrival: Free of charge
Cancellation 30 - 20 days prior to arrival: 50% of cost of B&B
Cancellation 19 - 10 days prior to arrival: 65% of cost of B&B
Cancellation 9 - 0 days prior to arrival and no-show: 80% of cost of B&B

Our tip: Cancellation insurance from HanseMerkur.

HOTEL FRANKENLAND GMBH

Latest

VOUCHER

GIFT IDEA | GIVE AWAY SPECIAL OFFERS

One of the nicest gifts:
RECREATION, RELAXATION, A LITTLE HOLIDAY…

All our special offers are also available as a voucher to give away. Choose your favorite special offer from the following 13 packages and present it for a special occasion or just for delight.

  • WEEKEND SPECIAL
Click here for the offerbuy
  • WEEKEND SPECIAL PREMIUM
Click here for the offerbuy
  • BRIDGE DAYS 2014
Click here for the offerbuy
  • TIME FOR TWO
Click here for the offerbuy
  • VITAL&RELAXED MASSAGE SPECIAL
Click here for the offerbuy
  • CULTURE PACKAGE
Click here for the offerbuy
  • SUMMER FESTIVAL
Click here for the offerbuy
  • VINOBLE DAYS +1
Click here for the offerbuy
  • AQUAWELL BIRTHDAY SPECIAL
Click here for the offerbuy
  • FRANKENLAND WEEK
Click here for the offerbuy
  • VINOBLE SPA WEEK
Click here for the offerbuy
  • BEAUTY ACADÉMIE WEEK
Click here for the offerbuy
  • KUR VITAL
Click here for the offerbuy